Applications are invited from suitably qualified persons to fill the position of:
Technical Support Officer
Job Description:
Reporting to the Director, Information Technology, the Technical Support Officer resolves computer systems and network problems for clients and provides technical assistance to computer users in the use of hardware and software inclusive of printing, installation, word processing, electronic mail and operating systems.
Responsibilities include:
• Inspecting equipment, installing and performing minor repairs to hardware, software, and peripheral equipment, following design or installation specification.
• Entering commands and observing system functioning to verify correct operations and detect errors.
• Referring major hardware or software problems or defective products to vendors or technicians for service
Qualifications:
• Diploma, PC Mechanics or Equivalent Qualification
• Certification in Microsoft Office
• At least four (4) years related work experience.
Required Skills and Abilities:
• Ability to troubleshoot and diagnose PC software and minor hardware problems.
• Sound interpersonal skills
• Sound knowledge of PC hardware, operations and characteristics
• Working knowledge of standard database, word processing, spreadsheet, desktop publishing, flow charting and other PC Software packages
Email: hr@orcjamaica.com
The Director
Human Resource Management and Administration
Companies Office of Jamaica
1 Grenada Way
Kingston 5
Deadline: Wednesday, March 07, 2018
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